An exploration of the past, present and future of motivation in instructional design.
Welcome!
Friday, December 10, 2010
Final Reflection
All that said, the constraint of working within a small group of bloggers also had its ups and downs. On the positive side, I felt that I got to know Ashley, Bruce and Portip as people even though we never met. Bruce is a passionate gamer. He found more websites on games that I could count. Ashley is teacher. She wrote about how she utilized her learning into her classroom. And "Tah Tah" is an educator of another land. I even learned about a different culture through Tah. We, unfortunately, had a couple of folks who dropped out which limited our input. But, I did venture out into the blogs of others outside of my group from time to time.
The course constraint of covering one topic for a long period of time caused me to create a mental outline of what I was going to cover and when. For example, week one I'd cover "what is ___ (topic). Week two "how is it used." Week three "here's an example - an article, video, etc." Week four "here's software on it. Week five "here's how I used the software." So, for me, I needed a plan of attack to cover all of the areas I thought were pertinent to the topic and that would be of interest to others learning with me about that particular topic. Maybe, given the opportunity in the future, I would take a more constructionist approach to blogging used in a course in terms of letting the specific topic develop from week to week...which is probably more in line with what blogging should be about.
Overall, I really like that blogging brings the art of writing back into the forefront of the way we live. For a long time, I was thinking that writing was a lost art...especially in the business world where so much communication is in bullets and matrices. The internet, in general, has given a rebirth to the lost art of writing. Only, I hope that the good/correct grammar and punctuation practices will return in the future as well rather than the invented shortcuts often used for texting, IMing, etc.
So there you have it. The good, bad and the ugly of blogging.
Happy holidays!
Mickey
Thursday, December 9, 2010
Mind Mapping Wrap Up
I've conducted three training sessions in which I included mapping as an activity, and I actually used it for some personal reflection as well. I did not use the software in the activities....just the concept.
The first session was a management development session that used the technique to analyze a case study. Four teams of two or three people worked on the same case. Interestingly, each team came up with a different spin on the solutions. I think most participants had an aha moment.
The second session was with student affairs folks on worklife balance. We conducted an exercise for folks to identify themes of stressors, and then they were asked to join others with similar issues to mind map solutions. Again, folks jumped in quickly and seemed engaged. Each team debriefed their map.
The third session was with library folks whose job is being upgraded. We had them work at their table to brainstorm what was in their span of control in terms of the upgrade process and their feelings about all of the change they've endured. Again, they jumped in and the maps were, overall, pretty positive.
In all cases, we showed the Tony Buzan 4 minute video to demo the technique just before the map exercise. They all "got it" immediately. And, I'm not sure we ever really grow out of colored markers and paper!
Finally, I can speak to using this technique for a personal discovery process too. I mapped out four things: my feelings, concerns, ideal retirement job and things that make me most happy. It was an amazing experience to get all of these thoughts down on four small pieces of paper. I felt like I could see the "big" issues vs. the "small" ones. And, I felt empowered as I realized that I could deal with all of the things that, previously, were swimming around in my head.
Mind mapping is just a great tool. I really encourage you to try it. But, once is not done. You really need to do it a few times to get the swing of it.
And, then, download that free software and really have a good time.
Good luck!
Friday, December 3, 2010
http://www.michaelonmindmapping.com/blog/mind-maps/spidergrams-and-mind-mapping-whats-the-difference/
Another term you may run into is bubblegrams.
And, yet another, is spray diagrams. I found this term interesting as it's a "structure of a system at a point in time."
I guess what I am learning is that this idea of mind maps can be used for several things. It can be used as a technique to brainstorm, draw connections between ideas, problem solve, document, or describe. While there are really only subtle differences within all of the terms, it's good to know that mind mapping can be referred to other ways.
What are your thoughts on the differences?
Tuesday, November 23, 2010
I downloaded The Personal Brain - mind mapping software, and I created a mind map about student centered learning. Then, most importantly, I learned how to publish my map to the WebBrain site so I can share it with you here. Go to the link to see my work, but, more importantly, it's interactive. So, click on the boxes to manipulate the "brain." Here's the link:
http://webbrain.com/brainpage/brain/3C0BE0FC-DDAB-B181-F052-1935E52A0036
Lessons learned: The software is not as intuitive as I imagined it to be. It took me some time to figure out how to create a map. And, it's sometimes difficult to control the boxes. If I clicked incorrectly, a "child" turns into a "parent" related box. (The map is all about relationships. Obviously, the "parent" boxes have more authority.) The map is also referred to as a "brain." I thought this was interesting considering how Tony Buzan (the self-proclaimed "inventor" of mind maps) explained that mind maps are representations of how the brain works. But, this software only creates maps with straight lines vs. curved lines as Tony Buzan recommends. So, I think that's a hinderance. And, I cannot figure out how to pull in pictures...yet.
On the plus side, I was able to create a map using software that is FREE!
Feedback is welcomed and appreciated on either the map or the software.
Monday, November 15, 2010
Free Mind is a free mind mapping program. To show how it works, watch this tutorial created by a grad student at Clemson.
http://www.youtube.com/watch?v=grut_2cardM&feature=related
Here's a short video on how Tony Buzan's IMind Map software works. No words to it; just music.
http://www.youtube.com/watch?v=7f9jnGsWl9k
Here's another video on another software program: Solution Language Tool. It looks very easy, and robust.
http://www.youtube.com/watch?v=WG08oypM40Y&feature=related
And, here is a short video on Personal Brain found at thebrain.com. It, too, is free. I have a colleague who recommended it.
http://www.youtube.com/watch?v=QP3d7P4AERg&feature=related
I've downloaded Personal Brain. I'm going to try to create one and post it next week.
Mickey
Wednesday, November 10, 2010
More Detailed Info on Concept and Mind Maps
http://libezproxy.syr.edu/login?url=http://proquest.umi.com/pqdweb?did=11596166&Fmt=6&clientId=3739&RQT=309&VName=PQD
Another simple example of creating concept maps is in the following You Tube video. It's only a couple of minutes long. The highlight in this video is about the importance of starting the map with the question you are trying to answer.
http://www.youtube.com/watch?v=ZWVLrmfYYMw&feature=related
Now let's switch to learning a bit more about my related topic - mind maps. Tony Buzan seems to be a self-proclaimed inventor of the idea of mind maps. He introduces the importance of using color, graphics, curved lines, and the appropriate length of word with the maps.
http://www.youtube.com/watch?v=MlabrWv25qQ
Tony's final message: You too can be a genius if you use mind maps!
Let me know your thoughts.
Thursday, November 4, 2010
Mind Mapping Sites
http://www.mindtools.com/pages/article/newISS_01.htm
Building on this, here's another mind mapping software site that demos how software (i.e., MindGenius) can be used in educational settings to allow teams to engage in collaborate learning using mindmaps.
http://www.mindgenius.com/?i=36025
There is a free 30 day trial for this under the education tab.
It should be fun.
Mickey
Sunday, October 31, 2010
Week 9 - New Topic Concept/Mind Mapping Software
Before we get into the software area, let's first define what concept/mind mapping.
At first I thought they were the same thing, but after a small bit of research, I found that there are some subtle differences.
Concept mapping deals more with taking seemingly random, unrelated ideas, thoughts, and words and portraying the relationships that they have to one and other using lines to connect them. Interestingly, concept maps were "born" at Cornell University in the '70s by science Professor Joseph Novak.
Mind maps are used similarly to connect ideas, thoughts, and words, however, graphics and colors are also introduced to the "picture" making the "map" more eye-catching and interesting. So you can gain a better understanding, here are a couple of links to concept/mind maps from Wikipedia.
Concept mapping: http://en.wikipedia.org/wiki/Concept_map
Mind mapping: http://en.wikipedia.org/wiki/Mind_map
Next week, I'll explore how to create maps using software.
Wednesday, October 20, 2010
Week 8: RSS Feeds in a Classroom - An Example
The school is Athens Technical College and the article by Randall J. Hollandsworth details how this hybrid approach to learning Principles of Management.
Even though the article is a bit dated, it really explains the overall rollout and design of the course. The design included many of the technologies that we are reading about in our course (i.e., iTunes, podcasting, RSS feeds and aggregators, and iPods). All classes by the instructor or guest speaker were pre-recorded and then attached to an RSS feed so students could pick up content through iTunes. Interestingly, the student feedback on the course is also included, and it's very positive.
Here's the article: http://www.scribd.com/doc/39823389/Rss-Feeds-at-Athens-Tech
Reference: Hollandsworth, R. (2007). A Hybrid Approach for Online Lectures in the Business Classroom. TechTrends, 51(4), 39-44. doi: 10.1007/s11528-007-0054-4
Podcast Reflection
I am so humbled by the two podcasts I reviewed on assistive technology. I watched the lady from Paris who has an office in her house and works, I think she said, full time. And, I also watched the young boy from Charlton, NY who uses InDesign with his Mac. The most striking thread in both was that technology gave them a new lease on life. The reading just does not do this group of people who have found a lifeline in technology justice. You need to watch the podcast to appreciate their situations. This also highlights the power of using a podcast as the medium to learn. Wow!
Saturday, October 16, 2010
Week 7 - Post 2 - Using RSS Feeds
http://www.usatoday.com/tech/news/2005-08-01-rss-research_x.htm
If you want to know more specifically how to utilize RSS feeds in research, here is a website at Texas State University - San Marcos library.
http://www.library.txstate.edu/research/RSS-feeds.html
This made me think that our own Bird Library must have a resource for us to set up RSS feeds, and guess what...it does. Apparently each student has an account in MYbrary where you can set up research feeds from your favorite journals. If you've noticed, when you go directly to a journal site, many time you have to be a subscriber to obtain articles. If you utilize MYbrary, you can access your favorites for free.
https://library.syr.edu/mybrary/
I also ran across another website chock full of RSS information. It's called RSS Specifications. I've provided the link to the RSS article page within the website. You'll note the number of ways feeds are being used. From Realtors to marketers, RSS is becoming a key tool in many occupations today.
http://www.rss-specifications.com/rss-articles.htm
And, I also ran across another look at how feeds are set up at the New York Federal Reserve. Take a look at how RSS feeds are listed by topic. This is just another example of how the feeds are developing a life of their own in the world of information access.
http://www.newyorkfed.org/rss/
Hope this gives you a good overview of how RSS looks in the outside world.
Thursday, October 14, 2010
Week 7 - Add a Feed to Your Blog
- Find a website with an RSS feed (look for the feed logo located at the top center of this post) to "pull" a feed from. Choose a site that has information that interests you. "Copy" the URL of the RSS feed page.
- Sign into your blog and click into "Design" mode.
- Click on any "Gadget" area you see. You will get a list of options of gadgets you can add to customize your blog.
- Scroll down the list of gadgets to find "FEED." Click on it.
- Paste the URL of the website of your chosen feed.
Friday, October 8, 2010
IDE 611 Week Post
Frankly, I began to compose this in writing, but, I think the attached YOUTube video shows you how to set one up and is more helpful than me trying to articulate it in words here.
Take a look at the video: RSS in Plain English.
By the way, in addition to showing you how to set up a feed, the video also tells you about how feeds and readers work and the reasons why you might want to consider using an RSS feed (some of which I have discussed in previous posts).
Drum roll.......http://www.youtube.com/watch?v=0klgLsSxGsU&feature=related
Enjoy!
Tuesday, September 28, 2010
First, as I have written about previously, RSS stands for Really Simple Syndication. But, what's syndication? It's a regular exchange of up-to-date information.
Originally called "newsfeeds," RSS feeds regularly feed news from one site to another. How do you get the feeds? You subscribe just like you do to a magazine or newspaper.
RSS feeds are written in a particular language referred to as XML. Due to this, RSS feeds need special "reader" software. If you'd like to get free reader software, the most popular is Feedreader (www.feedreader.com). Readers also serve as "aggregators" which provide users with a short view of each new article that arrives at a destination. This makes it easy for the user to sort through the information delivered. The first aggregator was Radio Userland co-invented in 1997 by Userland and Netscape.
The advantages of using RSS feeds are: 1) smaller bandwidth is used, 2) clear semantics (apparently cleaner than HTML), and 3) time saving (news is delivered to your web address automatically - thereby involving less time spent surfing on the web).
The book referred to is listed below and can be found electronically through the Bird Library website. Enjoy!
This a first, more specific taste of RSS feeds. More next week.
Wittenbrink, Heinz. "Chapter 1 - What are Newsfeeds?". RSS and Atom: Understanding and Implementing Content Feeds and Syndication. Packt Publishing. © 2005. Books24x7.
Monday, September 13, 2010
Week 2 RSS Post
The other two most popular websites were about news headlines. It appears that the rest of the world is lagging behind the techies as they are ONLY using this mechanism to just get the news "pushed" to them.
This site also has RSS statistics, RSS articles, and info that is apparently related on Pings, Tags, Web Services, etc. I'll need to learn about all of those at another sitting.
Friday, September 10, 2010
RSS - 101
Advantages include decreased time in surfing each favorite website regularly as information is "pushed" to the reader each time new stories or articles are published.
Another big advantage is for us as researchers. In our work, it's critical for us to keep up with the latest information on one's area of interest. So, I believe RSS feeds and readers can make this easy as hot-off-the-press information is handed to us, keeping us abreast with the latest discoveries. Obviously for the information to be research-worthy, the quality of the feed source must be a major consideration.
Next week: What are some of the top RSS Feed?
Saturday, September 4, 2010
My blog topic - RSS Feeds
Friday, September 3, 2010
First Week Reflection
I also liked how the instructions arrive in a staggered fashion just about daily from our instructors. That delivery mechanism seems to make the whole course less overwhelming.
I already had a blog that I made for another course, so putting a new page in was easy. The blogging piece for me in the past was tough. It was an add-on versus an integral part of the course, as it is here. Therefore, I am looking forward to really experiencing the power of a blog in this course. Few colleagues added comments last time as there were so many other course requirements.
So, all looks to be full steam ahead! Bring it on!
Monday, May 3, 2010
Final Reflection
Under the guise of IDD, I am learning about the nuances of the definition of that acronym. It’s becoming clearer how it is used by experts in different ways. In this course, while I am the first to say that the reading is a bit much, it also takes one through the relatively short history of IDD. And, I would imagine, that a developing science goes through a linguistic evolution of sorts, until it solidifies itself at some point in the future. I see this with human resources. First it was personnel, then human resources, then human resource management, and now, in some places, it is talent or people management. So, through this journey, I’ve also reconciled with how to one might deal with a situation of scholars in this field, understanding that I would have to listen carefully to ensure I understood their viewpoint or definition of IDD.
My appreciation of graphic representation grew this semester. I have seen the power of using graphics in instruction as I have led two nationwide learning map training implementations where the bulk of the learning came from reading the graphics through a carefully constructed set of questions. I found it interesting to learn from the teachers that the graphics were difficult for them and they were more comfortable with narrative. I think in the real world, more people can grasp a graphic much quicker. There’s an area for further research. My instinct tells me the picture would win hands down, but that notion will need to be proved at a later date.
Further on graphics, I think the graphics allowed us to learn more about the different types of models in a short time period. I cannot imagine trying to read just narrative about all of the different models we reviewed. I could never have synthesized that much information into something that I now feel fairly comfortable with through long narrative. I love the boxes and arrows concept, and I am forever grateful to Dick and Carey for starting that trend in this field.
Concerning context, I feel that my gut understanding about the need for solid up-front analysis in higher education was validated. I have felt that the “buy-in” step was critical here, but seeing in Diamond’s research reaffirmed my observations. I know that my model applies to staff vs. faculty, but I am sure that the same emphasis will apply in my situation. I also think that the use of front-end analysis applies to business as well, one just has a lot less time to conduct that type of review in corporate America. I definitely need to take the front-end analysis course to learn more, and, as Jerry alluded to, I may just have found my niche in this field through this section. Front-end analysis certainly resonated for me. I just may be my real area of interest.
I loved learning about the concept of “diffusion.” I need to get Don Ely’s book on this, and further my research on this term. At least now I have a term to research. Thank you Don Ely.
Finally, and this is the biggest nugget of learning, I am beginning to make connections between all of my areas of interest that include: instructional design and development, organizational development, assessment, human resource development, and professional development. This is very exciting and energizing. I feel as though I am seeing how each piece is either embedded within another, is linked to another, or meshes with another. Prior to this, I was having trouble filing the information I was receiving through these courses into my human hard drive because I’ve been trying to file them separately. I am beginning to see where the files fit within a file and how to store the files in a way that I can access them quickly when needed. Said another way, I feel that my understanding of my total knowledge base took on a whole new level of meaning and totality this semester. I read philosopher’s like Eckhart Tolle who can connect the dots between different theories within different religions within differing cultures and I think that’s a reflection of being able to marry several thoughts and ideas. I think this is reflection of higher level thinking and I am beginning to experience it. Who knew that knowledge could make you high?
So, I’ve blogged, wiki’ed, learned about building pictures of systems using boxes and arrows, and felt the euphoria of knowledge convergence. Not bad for three months work!
Monday, April 19, 2010
Reflections 4/19
Model Reflection: That said, I received feedback from Gary, Steve and Amber on my model.
After another weekend of editing, I threw the whole design out and went back to the drawing board.
The design was confusing the audience members. And, after everyone said the same thing, I knew I needed a more streamlined approach.
Additionally, there are some steps like Job Analysis and Diffusion that are still question marks for some, but I think that will be cleared up during my presentation on Thursday.
Here's the link to my new model:
http://www.scribd.com/doc/30188371/SU-Staff-ID-Model-C
Tuesday, April 13, 2010
Semi-Final Version - ISD Model
Here it is:
http://www.scribd.com/doc/29871538
Wednesday, April 7, 2010
Update on Model
Tuesday, March 30, 2010
Model Reflection: Aha Moment
Additionally, this has also forced me to think about how my current job responsibilities fit together. While staff development falls into my area of responsibility here at SU, my title is director of organizational development (OD). OD encompasses numerous activities that help areas move from their current state to their future state (sound familiar?). But, they all depend on an organization's ability to define the future state.
This has all led me to wonder if the ADDIE is dated. Should change or defining the future state become an active part of this concept, especially in our current work environment where change is ubiquitous?
This will be an area of research for me for my model.
Here's my first article about IT, diffusion, change, etc.
http://www2.gsu.edu/~wwwitr/docs/diffusion/
First and Second Draft of ID Model
http://www.scribd.com/doc/29189862/First-Draft-ISD-Model
Here's my second draft:
http://www.scribd.com/doc/29189860/Second-Draft-ISD-Model
Friday, March 12, 2010
Comparing Instructional Design Models
What Is Instructional Design?
Wednesday, March 3, 2010
Model Update - Individual Work for 3/4
Here are my answers to the individual work questions:
What are your ID model’s goals/objectives? To create supervisory training programs that for various levels of management staff at Syracuse University. The goal of the supervisory training would be to develop managers who create work environments where employees are: continuously motivated to produce high quality work, authentically customer oriented, adaptable to change, and continuous learners.
What is/are the goal(s) of your supra-system? To educate undergraduates and graduate students in such a way that they will be successful in their career endeavors and to provide graduate learning experiences that inspire the development of future scholars. To operate the University in a fiscally prudent manner that is sustainable over time.
Do the goal/objectives of your ID model align with the mission and goals of the supra-system? Yes. Managers create work environments that have a direct effect on the productivity and output (quality and quantity) of their subordinates. Healthy work environments breed high quality work, little waste, high productivity, and low liability.
What will be your method of delivery – who & what provides instruction? Currently I see a blended learning approach. There may be some classroom but that could be supported by online learning as well. A learning management system will also play a role as a reference area for stored learning content.
What will be your method of instruction – instructional architecture? At this point, I would say that it will depend on what is being taught. But, I don't think I understand this concept well enough yet to say.
What will be your method of grouping for learning? This difficult to determine without any front-end analysis. But, off the top of my head, factual knowledge would be individualistic; communications skills, handling human resource issues, and leadership would be cooperative.
Other logistical / administrative issues or problems? Timing. I am very unsure of how much time will be supported for this endeavor. While many deans, directors and dept. heads applaud my ideas, we do not yet have full top level support for these programs. And, much up-front collaborative work needs to be done to analyze the work of managers here at SU.
What changes, clarifications, edits, etc. can you make to your model based on the feedback you are receiving? None yet.
How are you going to visually/graphically represent your model? In a graphic format in Powerpoint or in Visio. I have developed one that I like that has much emphasis on the front-end analysis that has many loops to show the fluid nature of one model component leading into the other.
Tuesday, March 2, 2010
Model Reflection - Grouping and Hairball Week
Wednesday, February 24, 2010
Model Reflection - Objectives
Goals: High level goals center a designer and developer in terms of direction. They help justify the development to those who need to buy into the concept. They explain "what's to come" in terms of the design and delivery. I have recently gone through a bit of this as I have changed the goal of training at the University from a professional development focus to a training focus. Outlined as a goal in the cover letter on our new Learning Opps catalogue, the goal is helpful in explaining the directional change to campus constituencies.
Objectives: While I don't think they are easy to write, I don't know how you could design or develop instruction without knowing where you think you need to land. All of our courses here have objectives attached - though some are less robust than I would like for various and sundry reasons.
Obviously, my model will employ a healthy dose of goals and objectives development. I think it's foundational, no matter the learning context.
Friday, February 19, 2010
Staff Development in Higher Ed
http://www.unesco.org/education/educprog/wche/principal/mission.html
Tuesday, February 16, 2010
Model Reflection: Change
There was a top-down driven initiative under the Shaw administration called "SUIQ." It attempted to marry higher ed with TQM, and change the culture of SU by offering management and non-exempt training and associated rewards programming. While the effort has systematically vanished, it is alive an well in some depts. or areas that either like it, or don't know what else to do.
The key word in the SUIQ discussion is "top-down." HR has not been successful in recent years in gaining the top level support needed to drive such an initiative. So, we have been creating training we "think" is appropriate. (Maybe this is why we've not been very successful in gaining upper level support!!)
I think it's a new day, and we should go for the "ideal" state that Diamond supports. It will take longer, but I have found that HR seems to have new access to upper management in its new dual-reporting relationship to the Provost and the CFO.
To accomplish this, I envision writing a proposal to convene a cross functional Talent Management working group to collaboratively create a plan of attack on such things as job descriptions, competencies, job clusters or families. Based on that information, we would move through the front-end analysis to define the ideal state on "what" training for support staff would work. I have also thought that a diffusion step might be useful here. I'm not sure where we'd get the money, but it would calibrate the organization on where we are going as a team. I have done this in the past by using a Learning Map process to "get the word out" on the future state. Obviously I've got much more research ahead on this.
Friday, February 5, 2010
Model Update - Reflection on Front-End Analysis
SU's cultural framework certainly embraces such things as inclusiveness, the use of solid data for decision making, and shared governance, which are best addressed by involving people in the process early in any project - again underlining over emphasis on the front-end analysis component of the model.
Additionally, from an organizational development standpoint, the Chancellor has been trying to develop a new culture that supports her vision of Scholarship in Action. That vision is full of ideals that should effect the future of work here and, ultimately, how staff members should attack their jobs. (Like Diamond, Kaufman placed emphasis on the "desired" state. My model may also be informed by Kaufman's work.) Conceptually, that has not yet been analyzed or digested....and certainly, it has not been articulated. A full scale analysis of that would be most helpful to the training component. Cornell, for instance, completed a cross campus job review to categorize jobs and create a university-wide competency model that has been used as a basis for several practices including staff training and performance reviews. Again, this further supports last evening discussion about how consequences (or the lack thereof) link to training efforts.
So, all in all, front-end analysis will most likely be an important component to my model.
The Diamond Model: Higher Education Planning and Development
http://ejadair.myweb.uga.edu/portfolio/diamond.pdf
Thursday, February 4, 2010
Reflection on Reading 2
* There is a lot of good, useful information in the early writings by the pioneers of this dicipline that is still valuable for today's issues. I was pleasantly surprised to see that the readings were not really stale or dated.
*In particular, the readings (Kaufman and Romiszowski) underscored the importance of a clear "future state" in the front-end analysis review. I am a firm believer that a major issue in front-end analysis is that the future state of the organization (context) or the job is seldom articulated in writing, especially if one is relying on strategic plans and job descriptions respectively for data. They are usually either outdated or, at best, written for the current state, thus being useless in defining the "need" or "gap."
*Bucketing the Issues: I thought that 111-5, Joe Harless' An Ounce of Analysis, was both simple and practical in its approach to bucketing the problems. I've never differentiated the issue at hand by skill/knowledge, environment or motivation before. I've used other, different buckets or labels (i.e., management, leadership, process) but these broad buckets seem better. I had an aha moment here. On that same note, I also like Romy's Performance Problem Analysis Schema. He has more and different buckets, but I would definately try both approaches on real life situations to evaluate them more. It was stimulating to be challenged to a paradigm shift in thinking about approach.
Model - Initial Thoughts
Monday, February 1, 2010
Reflection on Practical Exercise II
"right." Answers represent just 1 (or 2) of many possible options. If answered "incorrectly" in a real setting, there could be stringent consequences as one would be working off of false assumptions. So, if included as a piece of the process in front-end analysis, agreement would need to be made by the stakeholders involved. I think this process would be especially helpful for those in ISD consulting roles working in unknown contexts. Very good tool.
Friday, January 29, 2010
Higher Education Model Usage
http://www.springerlink.com/content/h8x33534091q811j/fulltext.pdf
http://www.springerlink.com/content/xv80215ht7747806/fulltext.html